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PGT & ASSOCIATES

Chartered Accountant Firm

Faceless Assessment Under Section 144B: Best Judgement Assessments, Show Cause Notices with Draft Orders & NFAC Writ Remedies

Sep 21
5 min read

Updated: Sep 28

The enactment and subsequent judicial evolution of Section 144B of the Income-tax Act, 1961 represents the most radical structural overhaul in the history of Indian direct tax administration.


By replacing the century-old, territorial Income Tax Officer (ITO) model with the National Faceless Assessment Centre (NFAC), the legislature sought to eliminate physical human interface, introduce dynamic algorithmic jurisdiction, and enforce institutional objectivity. However, for corporate taxpayers, promoter groups, and high-net-worth individuals, the faceless regime has introduced a high-stakes, hyper-technical battleground where procedural missteps, algorithmic communication gaps, or missed 7-day deadlines can culminate in catastrophic, multi-crore tax demands.


Central to the statutory defense under Section 144B is the mandatory requirement for the NFAC to issue a Show Cause Notice (SCN) incorporating a Draft Assessment Order prior to passing any variation prejudicial to the assessee. The failure of the department to adhere strictly to this statutory condition, or the arbitrary denial of personal hearings through Video Conferencing (VC), has led High Courts across India to quash hundreds of faceless assessment orders under Article 226 writ jurisdiction.


At PGT & Associates, our direct tax controversy and litigation practice represents corporate boards, industrial houses, and multinational enterprises before the NFAC, Dispute Resolution Panels (DRP), CIT(Appeals), and High Courts. As our 100th milestone research publication, this comprehensive masterclass details the operational architecture of Section 144B, the anatomy of faceless scrutiny responses, Section 144 best judgement defenses, and constitutional writ remedies.

1. The Institutional Architecture of NFAC: Dynamic Units


Under Section 144B(2), the National Faceless Assessment Centre functions as a centralized gateway, orchestrating four distinct, functionally specialized units across India via an automated algorithmic allocation system:


[!IMPORTANT]

Dynamic Anonymity:

The taxpayer never knows which specific Assessment Unit in which city is drafting the order, nor does the Assessment Unit know the physical identity of the Review Unit. All communications flow strictly through the encrypted digital servers of the NFAC under automated electronic signatures.

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2. The Statutory Assessment Lifecycle Under Section 144B


The procedure for faceless assessment is governed by a rigorous statutory sequence under Section 144B(1):

3. The Mandatory Show Cause Notice (SCN) & Natural Justice


Under Section 144B(1)(xvi), where the Assessment Unit proposes to make any variation which is prejudicial to the interest of the assessee (i.e., making an addition, disallowing an expense, or reducing a loss), the NFAC must serve a Show Cause Notice (SCN) upon the assessee containing:

  1. The specific grounds on which the addition/disallowance is proposed.

  2. The quantum of the proposed addition.

  3. The proposed computation of total income, tax payable, and penalties.


The Doctrine of Natural Justice in Faceless Assessments

Numerous landmark High Court rulings—including the Delhi High Court in Ravi Developers, Smart Vishwas, and the Bombay High Court in Piramal Enterprises—have laid down definitive principles:

  • SCN is Mandatory, Not Discretionary: Passing an assessment order making additions without first serving an SCN with a draft order is a fatal jurisdictional illegality.

  • Breach of Natural Justice: An order passed in violation of Section 144B(1)(xvi) is void ab initio and liable to be quashed under Article 226 of the Constitution of India, without requiring the assessee to endure lengthy appellate litigation before CIT(Appeals).

4. The Statutory Right to Video Conferencing (VC) Hearings


Under Section 144B(6)(vii) and (viii), where a Show Cause Notice has been issued proposing adverse variations, the assessee or their authorized representative has a statutory right to request a personal hearing through Video Conferencing (VC).


High Court Precedent: The High Courts of Delhi, Bombay, and Gujarat have repeatedly held that where a taxpayer requests a VC hearing in response to an SCN and the NFAC passes an assessment order without granting the hearing, the order is null, void, and unconstitutional for violating Section 144B(6)(viii).

5. Best Judgement Assessment Under Section 144 in Faceless Regime


Where an assessee fails to comply with a notice under Section 142(1), fails to comply with a direction for special audit under Section 142(2A), or fails to respond to a Section 143(2) notice:


  1. Invocation of Section 144:

  • The Assessment Unit prepares a Draft Assessment Order to the best of its judgement under Section 144 read with Section 144B.

  1. Mandatory SCN Before Best Judgement:

  • Even under Section 144, the first proviso to Section 144(1) mandates that the assessee must be given an opportunity by way of a show cause notice before making a best judgement assessment.

  1. Arbitrary Additions Prohibited:

  • The Supreme Court in landmark rulings (State of Kerala v. C. Velukutty) has held that a "best judgement" cannot be based on wild guesswork, malice, or arbitrary extrapolations. It must bear a rational nexus to the available material on record.

6. High Court Writ Remedies (Article 226) vs. CIT(Appeals)


When confronted with an adverse, procedurally defective faceless assessment order, corporate counsel must choose the optimal litigation route:

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7. Frequently Asked Questions (Faceless Litigation Advisory)


Q1: Can an assessment order be passed under Section 143(3) without issuing an SCN?

No. Under Section 144B(1)(xvi), if the Assessment Unit proposes to make any addition or disallowance prejudicial to the assessee, the issuance of a Show Cause Notice with a draft order is a mandatory statutory condition precedent. An order passed without an SCN is legally invalid.


Q2: How much time is granted to respond to a Section 144B Show Cause Notice?

The NFAC typically grants a window of 7 to 15 days to respond to an SCN. If the volume of data or financial records requires additional time, the taxpayer must immediately file an online Adjournment Request on the e-filing portal before the expiry date, substantiating the need for an extension.


Q3: What happens if the e-filing portal experiences technical glitches during filing?

If the taxpayer is unable to upload submissions due to portal errors, take timestamped screenshots showing the error code, file a formal grievance on the e-filing portal, and submit an email communication to the NFAC helpline. The High Courts recognize portal glitches as valid grounds to vacate ex-parte orders.


Q4: Can an addition made under Section 68 or 69 be challenged in a writ petition?

If the addition under Section 68 (unexplained cash credits) was made without confronting the taxpayer with the adverse material, or without providing an opportunity to cross-examine third-party witnesses, the assessment order violates natural justice and can be directly challenged via a Writ Petition under Article 226.


Q5: Can penalties under Section 270A or 271AAC be initiated in a faceless assessment?

Yes. The Assessment Unit may initiate penalty proceedings in the draft assessment order. However, the penalty proceedings are conducted through a separate faceless penalty protocol under Section 274 read with Section 270A, requiring an independent show cause notice and opportunity of hearing.

Facing Faceless Scrutiny Notices or High-Stakes Tax Demands?

Defending against Section 144B show cause notices, securing Video Conferencing hearings, and drafting High Court writ petitions requires senior partner-led direct tax controversy mastery.


  • Direct Tax Controversy Desk: 📞 +91-87994-99189

  • Confidential Advisory Email: contact@pgtandassociates.com

  • Office: 308-309, Sahajanand Palace, 100 Feet Anand Nagar Rd, Ahmedabad, Gujarat 380015

The ₹300 Advanced AY 2026–27 Form 3CD toolkit provides 51 clause workspaces, Excel working papers, statutory guides and client PBC templates. The link opens an order-enquiry form.

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